Monday, November 11, 2013

The customer is always wrong - that lulu of an idea is a lemon

From the Chicago Tribune:

Lululemon has long been known for making athletic clothing that could withstand many years of wear and washes.

But trouble surfaced in March when the Vancouver, British Columbia-based company recalled its top-selling item, women's black yoga pants containing its proprietary Luon fabric, after determining the pants were too sheer.

The Tribune went on to quote from a Bloomberg TV interview.

"Frankly, some women's bodies just don't actually work [for the yoga pants]," Chip Wilson said Tuesday in an interview on Bloomberg TV.

"It's about the rubbing through the thighs ... how much pressure is there," he said.

You can imagine how that went over with Tribune writer "Tribune Staff Report."

The founder of Lululemon said women's bodies may have caused the sheerness problems that plagued its high-priced yoga pants earlier this year.

When the Los Angeles Times got a hold of the story, Susan Denley summed it up as follows.

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