Monday, September 6, 2010

Failure is an option - more about Bob and Lisa

On Sunday I shared some thoughts about Kapost, WinExtra, and Microsoft Bob. As I was writing my Kapost post in response to Steven Hodson's original post, I kept on thinking of someone other than Bob.

I kept on thinking about Lisa.

No, Lisa wasn't Bob's girlfriend - Lisa is a over a decade older than Bob, after all. But I kept on thinking about how people perceive Lisa to be a failure, even though Lisa directly led to the Macintosh - arguably the most important computer in history (and yes, I rank the Macintosh in front of the IBM PC in that regard).

So I began wondering if anyone had compiled a list of so-called failures that included both the Apple Lisa and Microsoft Bob - and sure enough, Miguel Carrasco came up with such a list back in 2006. The list not only included Bob and Lisa, but also included their uncle Alto (the Xerox Alto), Lisa's cousin NeXT, Lisa's little brother Newton, Bob's little brother ME, and various other notorious creations from several different computer companies.

But I hope that everyone who read Carrasco's post continued on to the end:

What do all of these stories have in common? Yes they were all mistakes (at the time), but almost all of them paved the way for some of the largest success's in computing history. Sometimes for the same company, sometimes for other companies. The lesson here is persistence, determination, and perseverance.

I recently had occasion to re-examine the video of Gene Kranz with the late Travis Clark (a video that I shared over a year ago in a post in my Empoprise-IE Inland Empire blog). Kranz, of course, gained his fame within the NASA of the 1960s and 1970s. NASA, then and now, engages in extremely complex tasks, and the outcome of those tasks can sometimes be deadly - something that prompted Kranz's famous phrase, "Failure is not an option." Kranz's words certainly ring true when addressing life and death situations, but as many within both Apple and Microsoft know, failure can be the best thing that can happen to you, since it can sometimes spur you on to great success.

Freedom's just another word for nothing left to smoke

Freedom.

Is it the freedom to run your business any way you want, or is it the freedom to get every government goodie you can?

The Goddess of Garey linked to a recent Chuck Baldwin post. But before looking at the post, let's look at who Chuck Baldwin is. In addition to being a pastor, former head of the Florida Moral Majority, and talk show host, Baldwin is probably most famous for his vice presidential and presidential campaigns.

VICE PRESIDENTIAL CANDIDATE 2004: On May 2, 2004, Constitution Party Presidential Candidate Michael Peroutka asked Dr. Baldwin to join him as his Vice Presidential running mate for the 2004 general election. The Constitution Party officially selected Michael Peroutka as its Presidential candidate and Dr. Chuck Baldwin as its Vice Presidential candidate at its national convention in Valley Forge, Pennsylvania on June 25th and 26th, 2004.

PRESIDENTIAL CANDIDATE 2008: On April 26, 2008, state delegates of the Constitution Party elected Chuck Baldwin to be their Presidential candidate during their national nominating convention in Kansas City, Missouri. Chuck won the nomination with a percentage vote of 74% to 24% over Ambassador Alan Keyes. Chuck chose Memphis, Tennessee attorney Darrell Castle, a former Marine Corps officer and Vietnam veteran, to be his Vice Presidential running mate. During the campaign, Mr. Baldwin travelled more than 30,000 miles and visited more than 30 states to promote his message of liberty and constitutional government. On Election Day, November 4, Chuck Baldwin and Darrell Castle received more than 200,000 votes, which is a record for any Constitution Party Presidential/Vice Presidential ticket.


Now the Constitution Party isn't exactly the Libertarian Party, but they're certainly a long way from the neo-conservatives who run the Republican Party today. The party platform opposes conscription, deployment of troops without a declaration of war, the granting of Federal money to states for unconstitutional purposes, the existence of the U.S. Department of Education, and a number of other things dear to the hearts of Bush, Cheney, et al.

So you can guess how Chuck Baldwin feels about "freedom." And guess what? Florida isn't free enough for him:

[T]he only thing that could move me from the pulpit of Crossroad Church was a clear and definite call and leading from God. 35 years ago, that call led my wife and me to Pensacola, Florida. Today that call has led us to the Flathead Valley of Montana, some 2,500 miles away....

God has led us to the conviction that Montana (along with other Mountain states) is going to be the tip of the spear in the freedom fight; and we believe God wants us to be part of that fight....

Back in the 1880s, Montana experienced a gold rush. I believe that in the 2010s, Montana is going to experience a FREEDOM RUSH. And for us, the rush is on!


But on the same day that I read this, I saw another story from Montana. It's an AP story, so I'll limit my quoting:

...text message...pot...Sheriff...

However, I found the full story in the Helena Independent-Record:

A Helena teen sent out a text message last week looking to buy marijuana, only instead of texting the drug dealer, he hit a wrong number.

Who received it?

The Lewis and Clark County sheriff.

The text message said: “Hey Dawg, do you have a $20 I can buy right now?”

Sheriff Leo Dutton initially thought someone was playing a joke on him, but quickly realized it was a real request for a drug exchange.


In the end, the detective didn't press charges - instead, he had the two teens who showed up for the fake "drug deal" face their parents.

So is Baldwin heading for a repressive place where a citizen can't smoke a joint in peace? Well, the Constitution Party has a stand on that:

The Constitution Party will uphold the right of states and localities to restrict access to drugs and to enforce such restrictions.

I wonder if the State of Montana classifies Red Bull, coffee, and sugar as drugs.

Sunday, September 5, 2010

What about Bob? I done Kaposted

About a month ago, Steven Hodson launched an experiment on his WinExtra blog:

I came across a new service called Kapost via a post by Alex Wilhelm over at The Next Web and was immediately intrigued by what it is offering; which as Kapost phrases it – a virtual newsroom.

Now as anyone who knows me can attest to, I don’t normally jump onto each new shiny thing that comes along but the thing that I really like about Kapost is that it lets you, our readers, participate. It is one thing for myself or any of the other writers here to post stuff about Microsoft and Windows but it is another thing for our readers to be able to add their thoughts and opinions to the mix. This is what Kapost allows for and by the looks of it fairly easily.


At the time, I commented (in part):

I’ve already exercised the feature a bit by voting on one of your recent posts. I’ll exercise it more when I have an on-topic contribution to make on one of your posts.

Now ordinarily the types of comments that I make on WinExtra are short, reactive, and not really worthy of a post all their own. But that changed today, when I read Hodson's post Priceless moments in Microsoft’s history – Microsoft Bob. Hodson opens the post with the following:

If there ever has been one unmitigated failure that continues to haunt Microsoft it has to be the infamous Microsoft Bob.

Over the years it's acquired a "Heaven's Gate" kind of reputation, but Hodson rightly points out that many people aren't really familiar with it. But if you go to Hodson'e post, you can see a video (not made by Hodson) in which someone uses the Microsoft Bob interface.

Perhaps I was in a contrarian frame of mind, but I was moved to use Kapost to write a response, Was Microsoft Bob truly a failure? Here's how I opened my post:

I never used Microsoft Bob when it appeared, so I took the opportunity to watch the video that Steven shared in his post on Microsoft Bob. And after watching the video, I'm not quite ready to completely consign Bob and his friends to the dustbin of idiocy.

First off, you need to remember where user interface design was in the 1990s. While most popular interface designs from previous decades consisted of command line interfaces, all of us were falling all over ourselves in worship of the dramatic new interface ideas being shared by Xerox, Apple, and Microsoft. What were the components of that revolutionary new interface? Two-dimensional file folders scattered across a two-dimensional desktop.


I encourage you to go here to read the rest. Oh, and I also encourage you to go to the upper left hand corner and vote for the post. (Nothing wrong with a little campaigning here and there...)

P.S. If you want to learn more about Kapost, go here.

Saturday, September 4, 2010

Test post - am I networked?

I recently received a request from NetworkedBlogs to confirm that Kol Tregaskes is the author of the Kol Tregaskes Photography Blog.

I had completely forgotten about NetworkedBlogs, although my profile already noted that I'm following A Place to Crash (Posterous link here).

So I figured that I'd inform NetworkedBlogs of the existence of Empoprise-BI. (I may or may not inform NetworkedBlogs of my other three blogs later, depending upon how this works out.)

My biggest hope is that NetworkedBlogs will offer a better way to get blog posts into my Empoprise-BI page on Facebook. Using Facebook's native services, it can sometimes take days for posts to show up there. I'm not sure if this is a Facebook issue, a Google (Feedburner) issue, or something else.

But if I did everything right with my setup, then this post will show up in both my Empoprise-BI Facebook page and in a NetworkedBlogs page called Empoprise-BI.

Let's see what happens. 3...2...1...

Friday, September 3, 2010

A Blind Eye - Germany, Facebook, and Employment Decisions

There have been many stories posted lately about how someone lost a job because of something posted on some social media profile. Well, according to Nicole Ferraro, at least one information source may be verboten in Germany.

A proposed law, now on its way through the Bundestag, drafted to protect workers' privacy, would restrict employers from using Facebook to recruit. Employers would still be allowed to search the Web for public information on a job candidate, as well as LinkedIn or Xing pages, seeing as those are business networks. But they would not be allowed to use Facebook for screening purposes.

Ferraro sourced her information from a New York Times article, which attempts to explain why Germany is taking this action, as well as a related action limiting secret videotaping of employees.

Germany’s Nazi-era history has made the country extremely cautious on matters of individual privacy. Concerns have been heightened in recent years by scandals involving companies’ secret videotaping of employees, as well as intercepting their e-mail and bank data. The explosion of Web-based information tools has added to the unease.

The German authorities are investigating Google for having collected private Internet information while doing research for its Street View mapping service, and they have asked Apple to explain its data-collection policies for the iPhone.


And Facebook itself has come under fire in Germany, and in other countries, for its own privacy policies.

But I just have one question. How can someone prove that an employer did, or did not, use a Facebook profile in its hiring decisions? Even if a company, or an entire country, has an official policy banning the practice, what will stop an individual HR person from doing a little bit of web surfing as he or she sorts resumes into two piles?

Thursday, September 2, 2010

Online ads in 1997 vs. online ads today

As previously noted, scripting.com has entries going all the way back to April 1, 1997. That first entry, by the way, has some links that still work, including this piece by Barry Frankel with a netcom.com e-mail address.

I love Newspage, but they put the ads at the top of the page. Yuck! Imagine the NY Times or the Mercury selling the top of the page. Tacky. This is where they go in the low end papers.

So where should Internet ads go? Where they go in print! The right hand side or the bottom right corner.

Look at AltaVista.


I'll stop right there. Fast forward thirteen years, and look where the New York Times online site places some of its ads - right at the top of the page.



Maybe I should e-mail Frankel at netcom.com and ask him what he thinks about this. (Or maybe not.)

Wednesday, September 1, 2010

Jean-Louis Gassée is suspicious about Mark Hurd's exit

Jean-Louis Gassée's latest Monday Note included some speculation regarding Mark Hurd's abrupt exit from Hewlett-Packard. The following was noted:

When a CEO gets the boot, a modicum of decorum is usually observed . Not this time. From HP’s General Counsel we hear that “Mark demonstrated a profound lack of judgment that seriously undermined his credibility and damaged his effectiveness in leading HP”. And that’s on the record.

In her memo to the troops, Cathy Lesjak, HP’s CFO and now interim CEO, accuses Hurd of “misusing corporate assets,” referring to the illegitimate expense reports and alleged payments to the erstwhile soft-porn actress for work not performed.


Yet...

HP maligns Hurd, accuses him of what lay people call fraud… and then grants him an exit package worth tens of millions of dollars, $35M according to unverified estimates.

This didn't add up to Gassée, who predicted:

In the next few weeks we’re certain to get a clearer picture of the inside animosity directed at the cost-cutting, Wall Street-pleasing CEO. His alleged misconduct may turn out to have been nothing more than a convenient pretext....

However, if this were the case, it would only succeed if the board could hold off the shareholders, who DEMAND cost-cutting and stuff like that.

However, that should be easy. Boards can pretty much always do what they want, despite what the shareholders may demand.

Hmm...does Carl Icahn own any stock in HP?

Tuesday, August 31, 2010

VITA's vitals very vamaged - Virginia computer outage continues

As a follow-up to my Monday post, it should be noted that the DMV put out another press release on Monday.

FOR IMMEDIATE RELEASE
Monday, August 30, 2010
Media Contact: Melanie Stokes
Department of Motor Vehicles
(804) 367-6623

State Computer Outage to Continue on August 31, 2010
No Driver's License Service Available in DMV Offices

RICHMOND - Unfornately, DMV will not be able to process driver's licenses or ID cards in its 74 customer service centers on Tuesday, August 31 due to a continuing statewide computer system problem affecting those transactions only. The Virginia Information Technologies Agency and Northrop Grumman (VITA/NG) are working to restore service. DMV is updating important service messages online and on the phone system (804-497-7100) to keep customers informed.

When service resumes, DMV anticipates high customer volume. Driver's license issuance will be a top service priority. Customers who have other DMV business such as renewing vehicle registrations are strongly urged to use another service method such as www.dmvNOW.com, automated telephone service at 1-888-337-4782, or U. S. mail. You will avoid the $5 fee for in-person service when you renew your vehicle decals through one of these self-service options.

During the service outage, customers are encouraged to renew licenses at www.dmvNOW.com or through the automated telephone system, 1-888-337-4782. Renewal notices indicate whether customers are eligible to renew licenses through another service option. Eligible customers can use PINs to update their records instantly, print temporary driver's licenses valid for 30 days, and receive the permanent driver's license in the mail, usually within a week. However, due to computer system problems, license production may be delayed. Please allow 15 days for delivery of your new license. Also, customers are encouraged to keep their temporary license with them in case it's needed during a traffic stop.

# # #

Monday, August 30, 2010

Metrics for product managers

Back when I was in product management, someone observed to me that product managers have all of the responsibility but none of the authority.

At least in the organizations with which I am familiar, no one reports to the product managers. They need to obtain resources from a variety of different organizations to get a product out.

So how do you measure the effectiveness of a product manager?

Michael Shrivathsan has looked at this, and has found several commonly used metrics wanting. For example:

Product Line Revenue

* PM teams do not control the revenue. Even if they do their jobs extremely well, revenue depends on execution by Marketing & Sales teams - over which PM teams usually have little control, and minimal impact.


Similarly, Shrivathsan notes that other measures such as profit and loss (P&L) look at things outside of the control of product management.

I do not like any of these metrics because they measure the performance of a team (PM team) using metrics over which they have little control, and further only a vague idea of how to influence those metrics.

So what is Shrivathsan's magic bullet? Product satisfaction. And because he's a good product manager, he uses an acronym to describe it - PSS for product satisfaction score.

What is it?

* PSS focuses on customer satisfaction with just the product.

* It excludes other factors such as customer support experience, friendliness of sales teams, etc.


However, I see one big problem with this metric - I'm not sure how an evaluator can focus on just PSS, ignoring all other aspects of the entire experience.

Take my product (well, now it's Bob's product) as an example. By the time that Cool County gets its automated fingerprint identification system, they have not only received a product that has been developed to a set of standards partially set by the product manager, but they have also received a CONFIGURED product which has been tweaked to meet the specific needs of Cool County. The product development was primarily done in various programming languages, while the configuration was done in XML. When most customers look at a particular screen, they are unable to ascertain which parts of the experience were configured, and which were actually coded by the development team. (In fact, if you show me a product with which I am not familiar, even I wouldn't be able to tell one from the other.)

So even if the customer is able to tune the customer support person and the salesperson out of his/her mind, how is the customer going to differentiate the product from its configuration?

Now someone may claim that this is unique to the complex product lines that talented people like me manage. (You can stop laughing now.) But I'm not sure about that.

As I write this post, I have a bottle of Crystal Geyser Sparking Mineral Water sitting on a table next to me. Now I have no idea how Crystal Geyser's product management organization works, and whether a single product manager is responsible for the water and the bottle and the label, or whether Crystal Geyser has a dozen different product managers, including one for the bottle caps.

But assume for the moment that the "product" is the water itself. What if I unknowingly bought a bottle of Crystal Geyser that had been sitting on a store shelf for two years? (I checked the entire bottle, including the aforementioned bottle cap, and could not find any date stamp.) In that case I might be very dissatisfied with the product, but the product manager couldn't be blamed for that.

I don't think.

VITA's vitals vamaged - Virginia government computer outage

[FCC DISCLOSURE: My employer provides driver's licensing equipment and software, though not in this instance.]

I ran across this press release, as well as subsequent press releases that indicate that the situation has not changed.

FOR IMMEDIATE RELEASE
Thursday, August 26, 2010
Media Contact: Melanie Stokes
Department of Motor Vehicles
(804) 367-6623

Statewide Computer Issue Halts In-Person Driver's License Transactions
Vehicle Titles, Decals, Etc. Still Being Processed in DMV Offices

RICHMOND - Due to a statewide computer system problem, the Virginia Department of Motor Vehicles is currently unable to process driver's license transactions inside its 74 customer service centers in Virginia. Customers who can renew licenses through another service option are encouraged to go online at www.dmvNOW.com, or use the automated telephone service at 1-888-337-4782. The Virginia Information Technologies Agency (VITA) is working to resolve the server problem that is affecting 24 different state agencies. VITA has not reported a recovery time.

At DMV, all other types of transactions, including vehicle decals and titles, transcripts, etc. are being processed normally.
# # #


Richmond's WTVR cataloged the agencies affected:

The Virginia Information Technologies Agency (VITA) is working to restore a server problem that's affecting 24-different state agencies including: Virginia Department of Emergency Management, Virginia Department of Transportation and Virginia Employment Commission, to name a few.

As the systems started coming back up (although DMV is still anticipated to be down today), BusinessWeek identified the issue:

The failure occurred in one memory card in what is known as a "storage area network," or SAN, at VITA's large suburban Richmond computing center, one of several data storage systems in different parts of Virginia.

Even though the system had built-in redundancies, something else went wrong:

[W]hen the memory card failed Wednesday, a fallback that attempted to shoulder the load began reporting multiple errors.

VITA itself is providing updates on the repair work. Here's the Friday update:

Update on storage outage
11 a.m., Friday, Aug. 27, 2010

• Maintenance and repair work proceeded as expected overnight. Applications, servers and the damaged storage system were taken down as planned.
• The storage system has been repaired.
• More than 60 percent of the servers attached to that storage system have been brought back up and are operational. Agencies are testing those servers and related applications.
• Work continues to restore the remaining servers.
• The system is not yet 100 percent operational. We will be brining services up throughout the day. Some data must be restored.
• Unfortunately, DMV still cannot process driver’s licenses at its customer centers. Please check the DMV website for details on services available at the customer centers and online. Some other agencies continue to be impacted.

The impermanence of blog posts, and the impermanence of blogs

Don't tell Dave Winer, but I got involved in another conversation in blog comments. As my thread with the Goddess of Garey Avenue progressed, she made the following statement:

Wow, I was unaware that you have had so many blogs. Cool!

She said this because, while writing a comment on this Empoprise-BI blog, I made a reference to the very first blog that I created, the Ontario Empoblog. And presumably the Goddess found the post that I wrote about her in my Empoprise-IE Inland Empire blog.

I've probably created upwards of a dozen blogs since I started blogging in 2003. Some of them, such as the Ontario Empoblog, were general blogs in which I would literally talk about anything. Others were (somewhat) focused on more specific interests. Most of the blogs were public, but one of them was behind a corporate firewall.

Regarding the public blogs, I would start one (or two) (or three) of them, use it for a year or two, and eventually discard it. Using my very first blog as an example, that particular blog lasted a little over three years. The first post, on October 14, 2003 was full of promise:

Why did synthetica start with fake bluegrass sounds? Why not? This is the Ontario Empoblog, or the blog for Ontario Emperor, which has nothing and everything to do with Canada, New Mexico, and Texas, but also California, which is a location in California. It exists in cyberspace, which is also synthetic.

The Ontario Empoblog may or may not touch on a variety of subjects, including music, poetry, poker, the supposed familial relationship between Brian Eno and Slim Whitman, the number of licks it takes to get to the center of a Tootsie Pop (1,121 - I checked), various comments about frogs, and the nature of nature.


The (second to) last post, written on February 9, 2007 and entitled "Hiatus," indicated one of my many changes in direction:

The Ontario Empoblog is shutting down, at least temporarily.

In fact I'm ceasing activity on all of my existing Blogger blogs, and redirecting people to mrontemp, my new Blogger blog.

One of the reasons for this is a change in style. My blog posts (in this blog especially) have become long posts that morph from one subject to another in a non-toadlike wild ride of whatevers. As you can see from my first few posts in mrontemp, I'm trying a more succinct style.

We'll see how it goes. Catch you at mrontemp.


A little over two years later, I shut down mrontemp also - in this case, because of my shift in my blogging name from "Ontario Emperor" to "John Bredehoft."

And over the years I've ceased activity at a number of blogs, including KOER, KOET, mrmicro-oe,
mrontario, my MySpace blog,Ontario Logoblog, Ontario Technoblog, andOppose Traffic Calming Obstructions. I seem to recall having a Frappr blog at one point also, and probably some others.

And don't forget the pre-blog activity, such as the Ontario Emperor Yahoo group that I founded in 1998, and the Tripod site that I started at about the same time.

At one time each of these properties served a vital purpose, but my interest changed, or my strategy changed, or my name changed, and then the properties weren't as vital any more.

Right now I manage four blogs on a regular basis, including the aforementioned business and Inland Empire blogs, a music blog, and an NTN Buzztime blog. That has been my blog lineup for the last twenty months. But I can't predict what will be going on twenty months in the future. Maybe I'll still have all four of these blogs. Maybe I won't have any of them. Maybe I won't even be blogging.

Meanwhile, others are more consistent with their online presence. If you go to scripting.com, you can go back in the archives to an April 1, 1997 entry. Now that's consistency.

Friday, August 27, 2010

Has the NFL "sacked" the Associated Press?

Sportscaster Ben Maller shared a link to a Josh Stewart article about Greg Aiello, the National Football League's Senior Vice President for Public Relations.

Stewart quoted Aiello as saying:

"It's like a wire service now, so if I want to get something out today, the quickest way would be Twitter," says Aiello. "As opposed to the old days where you'd send it to AP, and then when the AP got it on the wire, everybody had it. Or more recently you e-mailed it to everybody in the media at the same time, and they communicated it. And we still do all those things, but now we can put it on our Twitter accounts and move it out right away and it gets circulated very widely in a very short period of time."

This does not necessarily mean that Aiello is disagreeing with Mark Cuban on the value of Twitter. As I noted in November 2009, Cuban made a point of noting that Twitter does NOT compete with the more traditional news services, and that Twitter is often used to include a link to a much longer piece. Perhaps both Cuban and Aiello are right - Twitter is a good conveyance for a link to a longer article, but to get that link out, you need Twitter to do it. To prove that, here's a tweet from Greg Aiello:

Enough about everone else. What about me? RT @SyossetPatch: Greg Aiello goes from Syosset Advance writer 2 NFL PR VP: http://patch.com/A-31W

Note that if Aiello decides to charge people who quote five or more words, from his tweets, he won't make that much money - Twitter can't handle a lot of words.

Aiello's Twitter account, by the way, is @gregaiello. Maller's is @benmaller. (Maller's tweet about Aiello is here.) Mark Cuban's is @mcuban. The AP's account is @ASSOCIATEDPRESS (yes, it's in ALL CAPS - you may snicker now).

Thursday, August 26, 2010

Fun with logtransport2.exe

On Wednesday, I noticed that my work computer was running really slowly. I thought that it was a problem with the work servers or something, until I started the Task Manager and realized that something called logtransport2.exe was consuming huge amounts of CPU and memory.

A quick web search revealed that this was associated with the Adobe Acrobat family of products, and that you could permanently turn it off by going to the Help menu, selecting "Improvement Program Options," and changing your response to "No."

It's kind of sad when you have to improve something by turning off an improvement program, but that's the way it goes.

Wednesday, August 25, 2010

Promote your business blog! (applying "A Pattern Language" to locate complementary "places" in a virtual world)

There is a local blogger who calls herself the Goddess of Garey Avenue (Garey Avenue being the main north-south thoroughfare in the city of Pomona - geddit?). Earlier this month, she wrote a post entitled At Night in Pomona which quoted extensively from a book called A Pattern Language. Here are some excerpts from her excerpts:

2. If evening activities such as movies, cafes, ice cream parlors, gas stations, and bars are scattered throughout the community, each one by itself cannot generate enough attraction....

6. It is difficult to estimate the exact number of night spots that need to be grouped to create a sense of night life. From observation, we guess that it takes about six, minimum.

7. On the other hand, massive evening centers, combining evening services which a person could not possibly use in the same night, are alienating. For example, in New York the Lincoln Center for the Performing Arts makes a big splash at night, but it makes no sense. No one is going to the ballet and the theater and a concert during one night on the town. And centralizing these places robs the city as a whole of several centers of night life.

All these arguments together suggest small, scattered centers of mutually enlivening night spots, the services grouped to form cheery squares, with lights and places to loiter, where people can spend several hours in an interesting way.


The theory makes sense. How many times have you gone to a place (for example, Downtown Disney in Anaheim, California) which features several different establishments that you can visit? Even the modern mall is an example of this - people are more inclined to "go to the mall" than to go to a particular store in the mall. As long as the different establishments are complementary, this will work. It won't work, however, with non-complementary businesses - a gas station, a four-star restaurant, and Westboro Baptist Church do not a destination make.

But can you create such complementary destinations in the virtual world? Of course.

Within the next hour, my Empoprise-IE Inland Empire blog will contain a post that will explain how I discovered the Goddess of Garey Avenue in the first place. You see, the Original Skrip blog contains, in its upper right hand corner, a list of blogs "around town." The rationale is that if you're interested in the local blog Original Skrip, you may be interested in other local blogs (such as Empoprise-IE and Goddess of Garey Avenue) that also have a local slant. In fact, if you look at some of these blogs, you'll see that they cross-reference each other extensively. My own Empoprise-IE blog hasn't been doing much of this lately, but I'm trying to improve my performance there in the future.

Why? Self-preservation.

In fact, it's a lesson that I can carry to all of my blogs, including this one. Now certainly the posts in this blog reference posts in other blogs on numerous occasions, but I haven't made a conscious effort to insert this blog into an ecosystem of similar business blogs.

This is where you come in. If you write a business blog that you think is somewhat complementary to Empoprise-BI, tell us all about it in the comments.

Tuesday, August 24, 2010

When technological advances DON'T affect "real-time"

Last Tuesday morning - on the same day that I left on the trip that I won't discuss - I posted something that talked about how "real-time" can vary among industries. For example, "real-time" for a computer-aided dispatch system could be different from "real-time" for a different application.

But the post contained an underlying assumption that as technology improves, the times that are required to do things can get shorter and shorter.

That assumption, like many assumptions, turned out to be a faulty one. But before I explain why, let me share what things were like way back when I was younger.

If someone went to the grocery store, they would often pay for goods with something called "cash." If you have never heard of this term, it is a payment system created by the Federal Government that you can use, even today (in some places), to make purchases. So if you had to pay $6.83 for something, you would get out several pieces of cash, the total of which had a value of $6.83. In this example, you would take out something called a "five dollar bill," and something called a "one dollar bill," and a variety of things called "coins."

As you can imagine, this system was somewhat cumbersome, so instead of using cash, people at a grocery store would often use something called a "check." While it was also cumbersome, it avoided the need to carry all those bills and coins around, and because it tied directly to your bank account, you could make huge purchases without having to cary a bunch of cash around. Imagine spending $50 at the grocery store at one time! Checks let you do that.

However, there was one little peculiarity about checks. As I mentioned, checks were written against your bank account. However, it would take some time for the bank to find out that you had written the check. If you went to the grocery store on a Saturday afternoon, the check would sit in the grocery store's cash register. Eventually all of the checks would be collected, but it could conceivably take days for the checks to actually make it to the bank, which meant that even though you spent $50 on Saturday, the bank wouldn't know this until Monday or possibly Tuesday.

Of course, some people used this to their advantage. Let's say that you got paid on Friday. As long as you deposited your paycheck on Friday before the banks closed, you could actually start spending your money on Thursday!

Well, provided that the bank honored your paycheck that quickly. Sometimes banks would place a hold on checks, which effectively meant that they were using your money before you could use it yourself. The big boys always win.

Of course, things such as "cash" and "checks" aren't used all that much any more. The big thing now is the fantastic plastic - credit cards, debit cards, gift cards, what have you. Unlike checks, these cards are tied into vast computerized systems, which can theoretically calculate your total balances and potential balance changes within minutes. The days of float are over, and any transaction you make is recorded within the hour, updating your balance at the same time.

Usually.

The one thing that I did share about my trip was the fact that I took a plane from Ontario to San Francisco. For my trip, I took one carry-on bag and one checked bag. You know what that means - a $25 fee. (You can now deduce that I did not fly Southwest to San Francisco.) Because my airline did not accept cash for the baggage fee, I had to use a credit card. I did a similar thing when I flew back to Ontario on Saturday.

Whether I used a credit card or a debit card, you would think that the transaction would be recorded the same day. But it wasn't - not because of the bank that issued the card, but because of the airline. Here's what one of my banks showed the day after one of my flights:

$25.00 Temporary merchant authorization
Amount may change - waiting for final amount from merchant


Now I don't know why this particular airline only provides a temporary authorization for baggage fees, and what they anticipate they are going to change. I could assume that they are reserving the right to ship my bags for free, but somehow I don't think that's their intent. I suspect that because they charge the fee before they actually weigh the bag, they're reserving the right to charge more if the bag weighs too much.

Temporary authorizations are also used at places such as gas stations and restaurants. At gas stations, they can be used before the gas is purchased to temporarily authorize the potential amount of gas that you may purchase. So even if you only end up putting $6.83 of gas in your car, your credit card temporarily shows a $50 or $100 or whatever charge. In this case, the gas station eventually adjusts the dollar amount to the correct amount.

And even when temporary authorizations aren't used, sometimes it takes forever for the business to submit the bill to the credit card company. There have been times when I have returned from a trip, all ready to submit my expense report...and some of the expenses haven't hit my cards yet. Hotels seem to be notorious at this; it seems that I don't see hotel charges until a few days after I have checked out. Maybe they're holding the submission of the amount to the card company so that they can first check and make sure I didn't steal any towels.

So in essence, even with debit cards and credit cards and the like, the update of account balances is not instantaneous. Why not? Because in some cases the merchant doesn't know how much was actually purchases. And perhaps sometimes the merchant is lazy about getting all those danged expenses turned in.

It would be interesting to compare businesses based upon how quickly they submit charges to the relevant card companies. I wonder if faster submissions are correlated with more profitable firms.

Monday, August 23, 2010

De-evolution of online content? Bloggers, put on your energy domes!

Don't tell Dave Winer, but I've been engaging in conversation in the comments section of a Louis Gray blog post on, of all things, a perceived decrease in online interaction.

Specifically, I've been trading comments with Steven Pickering. In the course of our conversation, he made the following assertion:

These systems that we are so proud of are devolving the quality of content. Book->Magazine->Blog->Tweet/FB Update->Check In seems like a de evolution in quality of content.

Expanding on this thought, Pickering stated:

Heck I just a few years ago we all though blog posts were a joke. And they were a joke compared to books and even long, well thought out magazine articles. Now our attention spans have shrunk so much, a blog post like this or Leo's comes along and we hail it as Moses coming down the Mountain.

Pickering's intent, incidentally, wasn't to criticize Gray or Laporte for their posts, but it was just an observation that such a blog post would have seemed ordinary a few short years ago.

At first glance, Pickering's assertion seems to coincide with the facts. Where is the excitement in the tech press these days? It sure isn't about a shiny new blogging platform, as the term "blogging" is commonly understood.

But if our online capabilities are devolving, why? In another comment, I made the following assertion:

Stephen, if your thesis is correct, perhaps this is because social media has moved past the early adopter stage, not because of the design of social media per se. Perhaps those who joined Twitter in its early stages were more likely to be content creators, while those who are joining Twitter now are more likely to be content consumers.

Or if not merely content consumers, perhaps clickers - people who check in and do little more.

But what of the people who decide, today, that they want to engage in long-form blogging? What are the wise pundits saying about present-day blogging? Jennifer Horowitz shared these statistics (among others):

All of the stats are courtesy of “2009 State of the Blogosphere by Technorati”

* More than 133,000,000 blogs have been indexed by Technorati since 2002
* 60% [of bloggers] are 18-44
* 75% have college degrees and 40% have graduate degrees
* One in four has an annual household income of $100K+
* Around half of Bloggers are working on at least their second blog
* 68% have been blogging for two years or more
* 86% have been blogging for at least a year
* 57% say that their future plans include blogging even more (including 74% of 18-24 year olds).
* Part-Timers, Pros, and Self-Employed Bloggers are blogging as much as or more than ever (73%, 76% and 80%, respectively), while Hobbyists are blogging somewhat less.
* 15% of Bloggers spend 10 or more hours each week blogging.
* One in five Bloggers report updating on a daily basis.
* The most common rate of updating is 2-3 times per week.


Meanwhile, gapingvoid made the following assertion:

No, it’s not too late to start blogging. “But the Blogosphere is so crowded now, it’s too late to get first-mover advantage”, I hear you say. Perhaps. But it’s only crowded in the middle and the bottom. There’s always plenty of room at the top. People’s need to be informed and inspired by the good stuff is insatiable. But, as I implied, it has to be good, it has to be more than good in order to get there. Nobody has time for mediocre drek. The world is just too interesting and competitive now.

Abview Data Acquisition and Quality of Data

I encountered a stray mention of "Printrak" (the former name of my employer) on the web, and was mystified as to why it was being mentioned. So I followed the link and found this:

If the FBI Integrated Automated Fingerprint Identification System (IAFIS), a repository contains 43 million in September fingerprints.AFIS sellers include Printrak, NEC Solutions America Inc. and Sagem Morpho Inc., Printrak, a Motorola Company, Inc., for the first time on the market and provides commercial AFIS for the FBI in 1975. NEC AFIS is used in identifying West Network Inc., which covers several states and a database of more, Abview Data Acquisition, than 17 million records of fingerprints.

Apparently the text has been run through a translator or something; the reference to "West Network Inc." should properly be a reference to the Western Identification Network, which is a multi-state AFIS system installed by NEC. The reference to Abview Data Acquisition, however, was mystifying.

I scrolled up to the top of the post and saw that the text was apparently based on a July 2003 press release that trumpeted an appearance by a firm called Markland in Federal Computer Week. I couldn't find the original press release, but the FCW reference to Markland Technologies can be found here. Markland itself didn't do so well after that; according to a BusinessWeek web page, it stopped filing reports with the SEC in 2005.

So I returned to the reproduction of the press release that was just posted today, and noticed something interesting in the second paragraph.

Biometric for measuring physical or behavioral,, Abview Data Acquisition, Abview Data Acquisition, characteristics to verify the identity of the person who sees some use in the federal sector. Technology used against offenders more visible and secure access to sensitive military technology and public labs.But track today, biometric technologies on the verge of mass market phenomenon. Interest in biometrics is a country with September 11, 2001, terrorist attacks prompted major security problems have risen sharply.

And in the third:

And the technology is, Abview Data Acquisition, ready to play its role in border security and other initiatives to protect, Abview Data Acquisition, the homeland. In the Federal Republic in the workplace, biometrics will complement or replace passwords and personal identification numbers of those opportunities, access to infrastructure and computer networks. These technologies will also contribute as a way to verify the use of e-government market has the potential to encourage providers to improve the market participants, competition and expand the range of available technologies.

Well, it appears that Abview Data Acquisition has been acquiring data from press releases. And, based upon the one item I already found ("West Network, Inc."), it's been acquiring BAD data. But if it brings people to their Google ads, all the better.

But who is Abview Data Acquisition? I read about them:

นี่เป็นตัวอย่างแรก สำหรับการเริ่มเขียนบทความหรือเนื้อหา ใน blog MaxsiteTH.com นี้ สามารถจัดการได้ในภายหลัง

Google Translate provided some illumination on the matter:

This is the first example. To start writing articles or content on this blog MaxsiteTH.com be able to later.

That really helped. But some further investigation revealed that this (apparently) Thai site hosts blogs that talk about almost anything. Presumably they all have Google ads which are raking in the cash. And, if the WHOIS record is correct, then we know who's getting it:

Registrant:
narongrit sritana
Parkview Vipavadi
Sikan
Don Muang, 10210
Thailand

Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: MAXSITETH.COM
Created on: 18-Aug-09
Expires on: 18-Aug-11
Last Updated on: 20-May-10

Administrative Contact:
sritana, narongrit mt761@hotmail.com
Parkview Vipavadi
Sikan
Don Muang, 10210
Thailand
66 81 4995175 Fax -- (662) 576-6380

Technical Contact:
sritana, narongrit mt761@hotmail.com
Parkview Vipavadi
Sikan
Don Muang, 10210
Thailand
66 81 4995175 Fax -- (662) 576-6380

Domain servers in listed order:
NS1947.HOSTGATOR.COM
NS1948.HOSTGATOR.COM


The funny part about all of this? Apparently there is no "Abview Data Acquisition." There is, however, a very popular Data Acquisition module in LABview. Here's a tutorial.

No word on whether this module would be of use to West Network Inc.

On the exonetwork - how many social networks have you joined without knowing it?

If you follow my Foursquare check-ins (which can be seen on my Twitter account), you may have noticed the following three check-ins:

A Tuesday check-in at Ontario airport.

A Tuesday check-in at San Francisco airport. This check-in included a joke about arriving at Oracle OpenWorld 2010 a month too early - one that was retweeted by @oracleopenworld.

A Saturday check-in at Ontario airport.

However, between my arrival in San Francisco and my return to Ontario, I did not tweet or otherwise communicate anything about my whereabouts.

Well, actually I did write something which appeared in this blog on Tuesday afternoon:

[T]his post ... will appear in my blog ... on Tuesday at 5:15 pm. This post was NOT being written on Tuesday at 5:14 pm, and in fact it would be impossible for me to write this post on Tuesday at 5:14 pm and post it on Tuesday at 5:15 pm.

My friend "Bill" knows why I couldn't write this post at 5:14 pm on Tuesday.

Most of my FriendFeed friends don't.

(More later.)


Other than that (and one other exception), I have not written anything on-line that talks about my whereabouts between Tuesday and Saturday.

There's a reason for this, but before discussing that reason, I'd like to offer my definition of the exonetwork.

When you sign up for a network service such as Foursquare, Twitter, or Facebook, the service usually has rules that say that only one person can use the account, and that it is not to be shared by others. So if someone such as myself, or Louis Gray, joins Foursquare, that does not automatically mean that our families, friends, and employers have also joined Foursquare. After all, when Gray or myself join Foursquare, it is solely for our own use.

Or is it?

Take a look at this tweet of mine from February 25, 2010:

I'm at El Toro (1128 Broadway, Tacoma). http://4sq.com/5rCVrv

Now to most of you, the fact that I like Mexican food doesn't seem to be much of an issue. But some of my co-workers will realize that this probably indicates that I was visiting my employer's Tacoma office in February. More importantly, some of my competitors will realize that I was at the Tacoma office in February. Why was I there? Imagine if I had tweeted "At El Toro reviewing the SuperWidget product plans"; what kind of information would this have provided to the competition?

So, in essence, even though my employer never joined Foursquare ... they have. So they're part of the Foursquare exonetwork. If I were to share the wrong thing, the results could be disastrous.

Let me cite another example. Jake Kuramoto recently expressed a desire to document his life as he approaches fatherhood. Now Kuramoto would not be the first person to do so; Louis Gray, a blogger (and AppsLab reader) is well-known for documenting the lives of his twins. For example, see this tweet:

Saturday Scenes: Matthew and Sarah Playing in the Sand, Chasing the Ball, At the Park in Woodside /cc... [pic] http://ff.im/-kLQSU

At some point - perhaps later, perhaps even now - Gray could conceivably share something about Matthew or Sarah that shouldn't be shared. Perhaps he might check in at a pediatrician. Perhaps he might check in at a day care center. Perhaps he might check in at a police station ("Bailing out Matthew after PD caught him TPing Scoble's house"). Again, even though Matthew and Sarah didn't sign up for the services Louis uses ... they have. Again, part of the exonetwork for those services.

However, Gray is no dummy, and he recently shared something that talks about this very topic - a Valleywag post about the proper etiquette for using Facebook Places. It cites an example from Kunur Patel, who went out dining one night.

Facebook Places went live last night and I decided to give it a whirl soon after being seated for Mediterranean food at a neighborhood restaurant. My husband and I were waiting for two friends and, even before they could walk through the door, I checked all of us in at Zenon Taverna in New York City.

The four diners were all very familiar with location-based technologies.

[T]his was a foursome of twenty-somethings, a bunch of typical iPhone-toting over-sharers who have all been guilty an incriminating photo or tweet. Among us were at least a couple of Foursquare mayorships and one notorious Facebook photo tagger. Together, we have 1,544 Facebook friends. From our profile pages, you'll learn what we're doing at work, where we live, what we're reading, email addresses, even one cell phone number. Via mobile uploads and wall posts, you'll find out one of us recently took two trips: one out of the city for a clam bake, and Philadelphia before that.

Patel didn't tell the others that she had tagged them in Facebook Places until the second bottle of wine arrived. She was surprised by their reaction.

Shock ensued.

Read the rest of Patel's post to find out why these people were horrified at this share. Note the ease with which Patel checked in the four people (and that she easily could have checked in people who were NOT there - couple that with the ability to check in at locations that you never visited, and we have a topic for an entirely different post).

But for the moment, let's assume that you are performing true check-ins at locations where you and other people actually are. How is the person going to react when he/she finds out that you've impinged on that person's privacy, without any knowledge of it?

Which is why my whereabouts between Tuesday and Saturday were not shared. If anyone asks, I was at "Deer University" (i.e. I was not at Reed College, the college that I attended).

I've blogged about pseudonymous entities before. Back when I blogged as Ontario Emperor, I referred to my (then) employer as MegaCorp. However, I didn't do this consistently, and when I began blogging under my real name I stopped the practice.

However, when I'm blogging about people other than myself, use of a pseudonym for an entity or a location may be warranted.

QUESTION: I'm curious about how other people handle this, especially those who are active on multiple services themselves. Where do you draw the line regarding what you share about family, friends, and employers? And do you have different rules for different services?

Sunday, August 22, 2010

If you don't discuss a blog post at the post itself, then where should you discuss it? (Dave Winer's blog comments proposal)

From the outset, I should note that a comparison of my blogging experience with Dave Winer's blogging experience is by definition a faulty comparison. I have been blogging since 2003; Winer has been blogging for a longer period. And Winer's readership is, to put it mildly, larger than my readership. So therefore I have not really encountered the problems that Winer has had with blog comments, as described in his post "Proposal: A new kind of blog comment system."

Once the blogosphere had grown sufficiently that the central role scripting.com played was largely forgotten, I brought comments back. I've been mostly satisfied with them, but certain subjects evoke predictable and futile "arguments" in response and unless moderation is applied, they will spiral into a flamy back and forth that you can find in any of thousands of different places in the blogosphere.

Hence, Winer's proposal:

So all this has led me to an idea that comments could work quite a bit differently and remove the incentives to replay old arguments, and keep the comments focused on the ideas being responded to. Permanent link to this item in the archive.

1. A fixed commenting period for each post of 24 hours....

2. Until the period expires, none of the comments would be visible to other commenters....

3. You could edit and refine your comments during the period....

4. There would be a length limit of 1000 characters to keep people from using comments in place of a blog post. No one is going to read a blog post in a comment....

5. After the commenting period is over, the comments would become visible, and no further comments would be permitted....


Ironically, Steven Hodson's WinExtra blog is going in the opposite direction, and is actually encouraging people to write comments that can be promoted to blog post status. (And if I ever have a truly profound thought on Windows, I'll get involved in that.)

But the major ramification of Winer's proposal is that it removes the interaction between commenters. Winer acknowledges this:

I know some people think that blogs are conversations, but I don't. I think they're publications. And I think the role of comments is to add value to the posts. If you want to rebut a post, then you can create your own blog and post your rebuttal there.

In essence, this is consistent with Winer's "let a thousand blogs bloom" decentralized philosophy. Rather than going to teacher's site and putting your comments there, set up your own danged site. Or, to put it another way, comment fragmentation in the extreme. Perhaps Winer's ideal blog post won't reap the benefits of the discussion (or, if Winer advertised, the advertising dollars), but the entire Internet will be better off with a decentralized discussion.

And to prove the point, Winer ended his post as follows:

I've disabled comments for this post to give a brief demo of what it might feel like to find other outlets for your ideas, or to allow you more time to consider your response.

And I guess it worked - I'm writing here, aren't I?

While noting that I have only had to rarely moderate comments on my blogs, I clearly have a different view of the most effective ways to post my reactions to a blog post. While sometimes I will write my own blog post in response (especially if the original blog post does not accept comments, or requires you to register to post comments), more often than not I will respond with a comment at the blog post itself, or respond via another avenue such as a Google Reader note or a FriendFeed comment.

One reason that I do this is because of the comment fragmentation mentioned earlier. If you have 1,000 blog posts responding to a Dave Winer post, the chances are that no one, including Winer himself, will see all of them. And this will make it difficult to encourage the cross-pollination of ideas that can happen when all of the items related to a particular topic are gathered together. Granted, a truly motivated person can find all the relevant conversations, but this makes the cross-pollination that much harder.

And with that, I'm heading over to Livefyre and to other places.

The "act" of decision-making, or how the early Christian church grapped with a strategic decision

Yes, another Sunday, another "religious/business" post. The post, while using a religious book as the topic, looks at the items discussed from a business viewpoint. It will veer toward a more religious discussion at the end, but I'll give the rabid secularists plenty of warning before I go in that direction.

One of the good points about me, which is also one of the bad points about me, is that I prefer that decisions be made quickly. Gather what information you have, take a look at it, and make a decision. If a process requires three meetings to make a decision, I believe that the first two meetings should be cancelled and we should go right to the third one.

[WARNING: WE ARE TWO PARAGRAPHS AWAY FROM A DISCUSSION OF A BOOK OF THE BIBLE. DON'T WORRY, IT'S A RELATIVELY HARMLESS DISCUSSION.]

Obviously, some people feel differently about this, and believe that decision-making should be an iterative process, and that one should not rush into something hastily. These people argue that one should take the time to consider the ramifications of the decision, listen to a variety of views, mull on the matter, and allow for re-evaluation of the decision.

As it turns out, my church is doing a sermon series on the book of Acts, and my Sunday school is independently studying the book. For those not familiar with the book, it tells the story of the early Christian church in the first few decades after Jesus Christ ascended - or died, or went to North America, depending upon your particular religious beliefs or lack thereof. However, people of all religious persuasions can agree that Jesus was not there any more, and the people who were left had to decide how they were going to conduct their affairs from that day forward.

One of the biggest challenges facing the early church was the decision about who could actually join the early church. In this particular case, the decision had overwhelming strategic ramifications, which have influenced not only church history, but also world history, for millennia afterwards.

It's important to remember that in those first weeks, and months, and years of the church, it was regarded as a Jewish church. While most Jews of the time regarded the church as a body of blasphemers, the church considered itself to be thoroughly Jewish. Jesus was regarded as the promised Messiah, sent to the twelve tribes.

The idea that Jesus was anything other than this was considered rarely, if at all, by the church at the time. Of course, we have the benefit of hindsight, and Christians can read specific passages in the Gospels and in the Old Testament as evidence that the Messiah was to be sent to both Jews and Gentiles alike.

So how did the church make the change from a Jewish body to a Jewish/Gentile body? Well, it wasn't one of those quick decisions that I would have liked. The whole process, as outlined in the book of Acts, took many years. (I won't go into the post-Acts story, in which the church actively became a persecutor of Jews at several points in its history.)

People like me who like to see evidence of a single decision often point to the Council of Jerusalem (Wikipedia entry here), a meeting which occurred roughly 20 years after Jesus' crucifixion, as THE point at which the change was made. The story is told in the 15th chapter of the book of Acts.

But there was another meeting that took place earlier, also in Jerusalem, that is recorded in the 11th chapter of the book of Acts. Basically, through a series of events recorded in Acts chapter 10, Peter was instrumental in baptizing a number of people in Caesarea as Christians - people who were definitely NOT Jewish. By the time Peter got back to Jerusalem, word had gotten around, and portions of the church were criticizing Peter. Why? Because he entered their house and ate food with them. Peter explained his actions (in essence, saying that God told him to do it), which resulted in the following (Acts 11:18 NIV):

When they heard this, they had no further objections and praised God, saying, "So then, God has granted even the Gentiles repentance unto life."

So the matter was settled, and non-Jews could officially join the church.

Not exactly. The church sent Barnabas to Antioch, Barnabas called Paul (Saul) from Tarsus to Antioch, the two ministered to people (Jews and non-Jews) for a year in Antioch, then they spent some time in Jerusalem, then they went back to Antioch, then they undertook a journey through much of modern-day Turkey - again, speaking to both Jews and Gentiles - and then returned to Antioch, where they stayed "a long time."

So it had been several years since Peter had spoken to the church elders in Jerusalem, the message had been spread to the Gentiles - but for some, the decision had not been finalized (Acts 15:1 NIV).

Some men came down from Judea to Antioch and were teaching the brothers: "Unless you are circumcised, according to the custom taught by Moses, you cannot be saved."

In essence, "some men" were saying that Gentiles could certainly become Christians - as long as they became Jews first. This was the background for the meeting that has been labeled as the Council of Jerusalem. The upshot of the meeting, as recorded in Acts, was that Gentiles did NOT need to be circumcised to become Christians. (There were a few conditions placed on them, however.)

So the matter was settled, and non-Jews could officially join the church.

Not exactly.

If you look at the second chapter of Paul's letter to the Galatians, it appears that the issue had to be revisited at least one more time. If you assume that the events in Galatians 2:1-10 refer to the Council of Jerusalem (which seems to be a fair assumption, since both Paul and James are mentioned, as well as the specific issue of circumcision), and if you assume that the events beginning on Galatians 2:11 occurred AFTER the Council of Jerusalem, it appears that the issue had to be revisited once again (Galatians 2:11-14):

When Peter came to Antioch, I [Paul] opposed him to his face, because he was clearly in the wrong. Before certain men came from James, he used to eat with the Gentiles. But when they arrived, he began to draw back and separate himself from the Gentiles because he was afraid of those who belonged to the circumcision group. The other Jews joined him in his hypocrisy, so that by their hypocrisy even Barnabas was led astray. When I saw that they were not acting in line with the truth of the gospel, I said to Peter in front of them all, "You are a Jew, yet you live like a Gentile and not like a Jew. How is it, then, that you force Gentiles to follow Jewish customs?

Today it all appears as part of one big decision, but in truth there were three different decisions that took place here, each one building upon the previous decision that was made.

The first question was whether or not Gentiles could be baptized into the church.

The second question, while assuming that Gentiles could be baptized into the church, asked whether the Gentiles had to become Jews first before being baptized into the church.

The third question, while assuming that Gentiles could join the church without becoming Jews, asked whether the Jews in the church could associate with the Gentiles in the church.

Take a step back from Acts, and Christianity and Judaism, and look at this from an organizational perspective. People make decisions all the time, and often do so with imperfect information. The decisions that are made result in actions with consequences that require additional decisions to be made. The classic example from the last decade is the U.S. decision to remove Saddam Hussein from power. Once the decision was made to remove Saddam Hussein from power, we invaded Iraq and removed him from power. OK...now what? Another example is the reunification of Germany. Once the Berlin Wall fell and Germany reunited...now what? (A December 2008 post in my music blog, of all places, looks at that topic.)

I'm not sure what would have happened if ALL of the questions had been addressed by the church right after Caesarea resident Cornelius was baptized. As it turned out, several years elapsed as all of these different decisions were being made, allowing people to carefully consider the ramifications of the decisions. And perhaps the passage of time helped to guarantee the success of the decisions in the long run - imagine what would have happened if, as part of the Brown v Board of Education decision, the Supreme Court had said, "Oh, by the way, this means that as of 1954, Birmingham buses are integrated, Little Rock schools are integrated, lunch counters all over the country are integrated...and the Boston, Massachusetts schools are integrated also.

[WARNING: IN TWO PARAGRAPHS, THIS POST WILL VEER AWAY FROM A BUSINESS DISCUSSION TO AN ENTIRELY RELIGIOUS DISCUSSION.]

Now perhaps this doesn't remove my bias toward making decisions quickly, but it does help me to be sensitive to the fact that decisions made on one day may have ramifications on a future day, and even if these ramifications cannot be anticipated at the present time, they will have to be dealt with at some point in the future.

Now to the ramifications for the Christian church that resulted from the episodes above, and what happened afterwards. As I noted earlier in this post, the Christian church changed from one in which Jews were the only members, to one in which Gentiles were the only members, and they persecuted Jews.

What happened?

In effect, we forgot the lessons that were taught by the episodes in the books of Acts and Galatians. Rather than realizing that Jews and Gentiles form one body in Christ, and that all of us were responsible in some way for Christ's sacrifice, some of us conveniently forgot the church's Jewish heritage, and angrily denounced the Jews as "Christ-killers" (although technically the Roman government carried out the death sentence.)

Paul Maier (yes, the Paul Maier from the church founded by Martin Luther) wrote about anti-Semitism and Good Friday in this 2007 commentary. After looking at Luke 23:37, and drawing a distinction between the people who appeared before Pilate and the "multitude" who followed Jesus to the cross, Maier concluded:

How, then, could Jews in general ever have been called fickle “Christ-killers” and been subject to centuries of anti-Semitism in the face of these weeping Jewish followers of Jesus on Good Friday? Later on, anti-Semitism might have developed because of the Jerusalem persecution of the early Christians, St. Paul's struggles with Jewish opponents during his mission journeys, and the split between church and synagogue. But it should never have arisen because of Good Friday.

On the other hand, too many radical revisionists today are claiming that no Jews were involved on Good Friday, and that the Gospels have misled us. Yet this is equally mistaken. The New Testament has it exactly right: Jesus certainly did have Jewish opponents who wanted him dead and did yell “Crucify!” on that infamous Friday, but they were not the “fickle Jews” of Palm Sunday. Instead, they were a priestly directed claque from the Sadducean authorities who controlled the Temple — again, Annas, Caiaphas, and their coterie. They wanted Jesus terminated as a pseudo-Messianic figure who might lead a revolt and bring on the Romans. Josephus tells us that there were 10,000 in the Temple police alone. Less than 5 percent of that number would have been more than enough to crowd into Pilate's courtyard and serve as a speech chorus of condemnation directed by Caiaphas and the priestly aristocracy of Jerusalem.

Bottom line, then: the “Hosannas” of Palm Sunday and the “Crucifys” of Good Friday came from entirely different Jewish crowds.


In short:

[T]his reading of the sources contradicts not one syllable of the Gospel record. Rather, it picks up on that important nugget of evidence that Luke supplied, tears away one large root of anti-Semitism, and makes the events of Holy Week that much more credible. Had more attention been paid to Luke 23:27, perhaps the pogroms of Medieval Europe and even the Holocaust might have been diminished. Certainly the countless debates — every 10 years — over perceived anti-Semitism in the Oberammergau Passion Play or even Mel Gibson's “The Passion of the Christ” might have been muted.

Or maybe it wouldn't have made any difference at all. But certainly all of us - well, most of us (see this Southern Poverty Law Center report about Westboro so-called Baptist Church) - agree that persecution of the Jews is wrong.