Tuesday, December 1, 2015

Let's get data!

I am occasionally the recipient of extremely personal emails that are addressed "Dear Bredehoft." In most if not all cases, the negative reaction to the email greeting is not repaired by the content of the actual email.

For example, I recently received a "Dear Bredehoft" email that was advertising an event entitled "Take Your Marketing Campaigns from Blah to Wow Using Data."

My reaction?


Now I'll grant that, despite the fact that the emailer displayed personal knowledge of my last name, the emailer probably wasn't aware that I consider data to be the lowest form of stuff. Data is not information, data is not knowledge, and data is certainly not wisdom.

However, even if you don't subscribe to a data/information/knowledge/wisdom model or a similar model, you need a little more specifics before you start using "data" for a marketing campaign. Based upon the description of the event, it appears that the "data" in this case will be used to identify "new, targeted contacts similar to your best buyers."

Forget for the moment that I am selling to a very small market of thousands of entities, not millions of entities. How many of us have access to data that will precisely target similar potential customers who will actually buy?

Even Facebook, which does have access to lots and lots of data, seems to get it wrong more often than not. One of my Facebook friends is a graduate of Aalto University's school of business administration in Mikkeli, Finland. I have never been to Mikkeli. I have never been to Finland. The closest that I have ever been to Mikkeli is Paris, or perhaps Zurich. Yet Facebook, in its infinite wisdom, advertised "proud to be from Mikkeli" clothing to me at one point.

Occasionally I respond to these suggested posts with the words "Facebook, you're drunk." Of course, now Facebook will probably start advertising breathalyzers to me.
blog comments powered by Disqus